FAQ's

Signup/Login

How do I create an account on Ahujasons?

You can create your account on Ahujasons using your mobile number.

  • 1. Enter your Mobile Number on clicking Signup
  • 2. Enter the OTP you get on your mobile number.

You are ready to start shopping on Ahujasons.

What data do I need to provide Ahujasons to sign up?

Mandatory:

Phone Number

Email (during checkout)

Optional:

Alternate phone number

Please Note:

  • 1. The details submitted while account creation viz. address, mobile number, email id etc. shall be used for sending you personalized offers, wishes, marketing/promotional activities etc.
  • 2. Address & contact details shall be shared with our shipping partners for delivery of products
How do I login on Ahujasons?

You can login to Ahujasons using your mobile number and OTP.

What if I do not receive my OTP?

Please verify your network connectivity. You have the option to 'Resend OTP' which can be used to trigger a message again.

Placing order, tracking, delivery

How do I place an order on Ahujasons?
  • Find the product you wish to buy
  • Select the size of the product's
  • Add the product to your shopping bag by clicking on "Add to Bag"
  • Go to your shopping bag and click on "Checkout"
  • Provide your Shipping Address
  • Confirm payment and your order will be placed
How can I figure out the correct size for me?

Ahujasons products are available in free sizes. Products like shawls, stoles & scarves don't require any fitting. Unstitched suits can be stitched according to your personal preference.

Do I need to create an account to place an order?

Yes, you need to create an account to place an order. This will help us provide you with a personalized experience.

What is Ahujasons's Shipping Policy?

Ahujasons ships the product you ordered in the fastest time possible and delivers it to your doorstep. Please check the delivery availability to your PIN Code when ordering.

How do I check the status of my order?

Please tap on "My Orders" section under main menu to check your order status.

How can I check if Ahujasons delivers to my PIN Code?

Our product page has a section for 'Delivery Options' right below the 'Add to Cart' button. Please enter your PIN code there. This tool will tell you if your area is serviceable.

Delivery is not available on my address, what should I do?

We are trying to add more PIN codes to our delivery list. If you do not find your PIN code at this point in time, we request you to check back in a few days.

How are orders placed on Ahujasons delivered to me?

The orders placed on Ahujasons are delivered by our courier partners and we will ensure timely delivery.

Does Ahujasons deliver products outside India?

YES. Ahujasons ships products outside the India.

Payments

How can I pay for my order at Ahujasons?

Payment can be made through any of these modes:

  • 1. Credit Card
  • 2. Debit Card
  • 3. Net Banking
  • 4. Wallet
  • 5. UPI
What should I do if my payment fails?

Please check the following:

  • Account details entered
  • Billing address
  • Password/OTP
  • After checking, please retry the payment

Shipping Charges

What are the shipping charges levied on the order?

International Shipping for orders above Rs 10,000/- Free.

International Shipping for orders Below Rs 10,000/- Rs 1,000 extra.

Shipping across India for orders less than Rs 8,000/- Rs 500/- extra.